Privacy Policy

1. Information We Collect

We may collect different types of information when you interact with our website or use our services.

Personal Information

When you contact us, request a quotation, or use our services, we may collect:

• Name
• Email address
• Phone number
• Company or organisation name
• Project requirements
• Any other information you voluntarily provide to us

Technical Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Date and time of your visit
• Website usage and interaction data

2. How We Use Your Information

OuterInfo Solutions may use your information to:

• Respond to your enquiries and requests
• Provide website development, application development, digital marketing, SEO, and related services
• Prepare proposals and quotations
• Communicate regarding your project or services
• Improve our website, services, and user experience
• Send relevant service updates or marketing communications, where permitted
• Maintain internal business and administrative records
• Comply with applicable legal obligations

3. Cookies and Analytics

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors interact with our website.

Cookies may help us:

• Remember user preferences
• Analyse website traffic
• Improve website performance
• Understand visitor behaviour

You may disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary with:

• Trusted service providers and technology partners
• Hosting and cloud service providers
• Payment or communication service providers
• Professional advisers
• Government authorities or legal bodies when required by law

5. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing electronic data is completely secure. Therefore, we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites, platforms, or services. OuterInfo Solutions is not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of third-party websites before providing personal information.

7. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Maintain business records
• Resolve disputes
• Meet legal and regulatory requirements

When information is no longer required, we may securely delete or anonymise it.

8. Your Rights

Depending on applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for certain uses of your information
• Opt out of marketing communications

9. Children's Privacy

Our services are not specifically directed toward children. We do not knowingly collect personal information from children without appropriate consent. If you believe that a child has provided us with personal information, please contact us, and we will take appropriate steps to address the matter.

10. Changes to This Privacy Policy

OuterInfo Solutions may update this Privacy Policy from time to time. Any changes will be posted on this page along with an updated effective date. We encourage you to review this Privacy Policy periodically.